This Privacy Policy describes how ChillTranslation S.L. collects and processes personal data through chilltranslation.com. We are registered in Spain (Canary Islands, Province of Las Palmas, CIF B-76394821).
Server log data (IP address, browser type, pages visited) retained for security purposes. No persistent personal tracking without consent.
Name, email, and message content submitted through contact forms. Used to respond to inquiries only. Not added to marketing lists without explicit consent.
Name, email, phone, and billing country. Payments processed by Stripe, Inc. We do not store card details.
Documents submitted for translation are treated as strictly confidential. Files retained for 90 days post-delivery then permanently deleted unless otherwise agreed. NDA available on request at no cost.
Contract performance (GDPR Art. 6.1.b) for orders. Legitimate interests (Art. 6.1.f) for security logs. Consent (Art. 6.1.a) for cookies.
Stripe, Inc. for payment processing only. No other third parties. We do not sell or rent personal data.
Contact inquiries: 12 months. Invoice records: 7 years (Spanish commercial law). Translation files: 90 days after delivery.
Access, rectification, erasure, restriction, portability, and objection rights. Contact: hola@chilltranslation.com. Complaints to the AEPD (Agencia Espanola de Proteccion de Datos).